Options for Support Services

Datalake IT Advisors strives to provide small businesses with the support contract that best fits their IT needs and budget. We offer two basic styles of SLA contracts: Managed Services, which provide around the clock network monitoring and preemptive problem resolution; and Hourly/Break-Fix, which provides your business with an on-demand resolution for unexpected IT issues.

Managed Services

Prevent fires so you don’t have to fight them.

Simply put - One of the biggest benefits of Managed Services is discovering and fixing problems before they can negatively affect your business.

Proactive Maintenance

A well maintained, proactively serviced computer network will always run better than the alternative. With proactive network monitoring, patch management, and desktop optimization performed on a regular basis, you will notice a tremendous difference in operations.

Flat Fee Billing

Businesses are also able to control and reduce their overall operating costs with the flat-fee billing model. Cost-effective access to enterprise-level support is a reality at fraction of the cost of having a salaried full time employee.

24-Hour Monitoring

Because Datalake IT Advisors also manages your vendor relationships, issues with internet slowness/outages, printers, websites, and business applications are dealt with directly. As a result of this "always-eyes-on" monitoring, businesses experience an additional level of comfort and security.

8x5 Support

Equipment, software, and service issues outlined in a standard SLA will be responded to according to the agreement between the client and supplier. We cater to your budget and your needs to create a contract that works for both the client and the supplier.

Areas Proactively Covered with a Monthly Service Contract

Network Management / Server Management / Desktop Management / Remote Support included

Request Managed Services


While Datalake IT Advisors specializes in Managed Services. we also offer Hourly or Break/Fix contracts. This can give you piece of mind by having a reliable IT support company that you can call on only when you feel you need assistance with your technology needs.

Contact us for a personalized hourly/break-fix quote, tailored to your needs.