Datalake IT Advisors strives to provide small businesses with the support contract that best fits their IT needs and budget. We offer two basic styles of SLA contracts: Managed Services, which provide around the clock network monitoring and preemptive problem resolution; and Hourly/Break-Fix, which provides your business with an on-demand resolution for unexpected IT issues.
Prevent fires so you don’t have to fight them.
Simply put - One of the biggest benefits of Managed Services is discovering and fixing problems before they can negatively affect your business.
A well maintained, proactively serviced computer network will always run better than the alternative. With proactive network monitoring, patch management, and desktop optimization performed on a regular basis, you will notice a tremendous difference in operations.
Businesses are also able to control and reduce their overall operating costs with the flat-fee billing model. Cost-effective access to enterprise-level support is a reality at fraction of the cost of having a salaried full time employee.
Because Datalake IT Advisors also manages your vendor relationships, issues with internet slowness/outages, printers, websites, and business applications are dealt with directly. As a result of this "always-eyes-on" monitoring, businesses experience an additional level of comfort and security.
Equipment, software, and service issues outlined in a standard SLA will be responded to according to the agreement between the client and supplier. We cater to your budget and your needs to create a contract that works for both the client and the supplier.
Network Management / Server Management / Desktop Management / Remote Support included
While Datalake IT Advisors specializes in Managed Services. we also offer Hourly or Break/Fix contracts. This can give you piece of mind by having a reliable IT support company that you can call on only when you feel you need assistance with your technology needs.
Contact us for a personalized hourly/break-fix quote, tailored to your needs.